FAQ's
Where can I buy your items?
We are currently open for Walk-in Retail Hours
Saturdays 9 AM to 1 PM
Be sure to follow on Instagram & Facebook to see out Saturday Menu
www.instagram.com/simplysweetsbylauren/
and
https://www.facebook.com/SSbyLauren/
How do I place an Order?
The most efficient way to place an order is to email us at info@simplysweetsbylauren.com. That way we can clearly discuss all details without any confusion. If you would like to place an order by phone you can reach us at 908-295-0435
Once all details have been nailed down you will receive an Invoice to confirm all details. We require a 50% retainer/deposit to hold your space. Your final payment will be due 2 weeks prior to pick-up/delivery.
Are your Cakes & Treats Allergy Friendly?
We offer Peanut-Free & Gluten-Free options for Cakes and Treats. We regularly bake items with Pecan, Hazelnuts, Almond Flour and Wheat Flour. For many of our customers the care we take to avoid cross-contamination will work and for others it may not. It is ultimately up to our clients to trust our shop and our processes.
Here are some ingredients you may want to avoid if you have a gluten or nut allergy.
-Sprinkles
-White Chocolate
-Gel Food Colors
-Almond Flour
Cake Transport & Care 101
- Lift Cake Box from Bottom with 2 Hands
- Do Not SQUEEZE sides of Box when lifting
- Place on FLOOR of Vehicle, Never on a Lap
- Do Not place in an area where objects can slide into or fall onto box
- Refrigerate your Cake until 1 - 2 hours prior to serving for best texture
- Cover and Refrigerate any leftovers in fridge for up to 5 days
Our Cakes are a work of Art! We put our soul into the batter and our hearts into the design. They are intended for transportation and presentation chilled. They should come to room temperature for 1-2 hours before enjoying.
How do I cut my cake?
Cakes can be cut a number of different ways. I have attached a link here to how I cut cakes and a printable for each cake size to get the recommended servings for your cake size. www.delish.com/food/a53822/how-to-cut-cake-for-crowd/
cake_cutting_sheet.jpg
Can my florist do the flowers on my cake?
Unfortunately, we do not allow anyone else to add flowers to our wedding cakes. The finishing touches are often the completion of the design and something we really pride ourselves on!
In select circumstances we will work together with your florist and have them supply the cake flowers.
We will then prepare them and place them ahead of delivery!
Do you deliver?
Yes! We offer delivery for orders over $150. The fee begins at $25 for up to 20 minutes from the shop.
40 minutes/$55
60 minutes/$80
120 minutes/$175
Weddings and tiered cake deliveries include unboxing and placement. Flowers, toppers and other requests may require an additional charge.
Do you bake your cakes from scratch?
Yes, we bake all of our items from scratch using the best ingredients available to us.
Can we get a fondant Cake from your shop?
Our cakes are iced in Italian Meringue Buttercream. We do not cover any of our cakes in fondant.
There are many shops that offer fondant covered cakes in the area, we are not one of them.
We do use fondant or sugar paste to add details to some cake designs.
If you have your heart set on a traditional bakery style cake filled with custard and fresh berries
we may not be your bakeshop and that is okay.
We offer a modern yet timeless approach to cake design. We look forward to working closely
with you to create a centerpiece for your celebration!
Please feel free to email with any other questions you may have.